If you wish to contact Raileasy for comments, complaints, suggestions, general enquiries or for information on your booking, you can reach one of our friendly customer service team through: email, mail and telephone.
For cancellations, amendments and general journey planning information please contact our UK based call centre on 0906 2000 500 charged at £1.02 a minute.
PLEASE NOTE: This charge applies for calls from BT landlines, other operators might charge an excess. Telephone lines are open 0700-2000 Mon-Fri and 0800-2000 Sat/Sun. If you call this number outside of opening hours you may still be charged.
If you want to amend or cancel your booking please email firstname.lastname@example.org
For comments, suggestions and enquiries, please email us at email@example.com
Please contact us at the following address (for suggestions & complaints only):
10 Station Parade
High Street Wanstead
For refunds and amendments please contact:
Po Box 3522
* please note: Calls cost £1.02/min from BT UK landlines. Costs from other networks and mobiles may vary.
raileasy.co.uk is a trading name of Ferries Trains Planes Limited.
Ferries Trains Planes Limited is a company registered in England (with company registration number 3067728). Our registered office is at:
87 South Parade