L4A

LumoFlex (Standard Class)

  • One-way Standard Class ticket with additional flexibility.
  • Refundable fee-free until one day before departure. (See ‘Refunds’ section).
  • Fee-free Change of Journey included. (See ‘Changes’ section).
  • Tickets must be booked in advance of travel and are subject to availability. 
  • Valid only on the specific booked train.

Luggage:

Permitted luggage onboard is 1 suitcase of max dimensions 63cm x 41cm x 27cm and a small bag which can fit under the seat or on an overhead rack or lap. See T&Cs for full details.

https://www.lumo.co.uk/plan-your-journey/onboard-luggage-policy

Availability

Any National Rail staffed ticket office, train company telesales office, online at most train company website and selected rail appointed travel agents.

Tickets are valid only on the date and train service(s) shown on the ticket(s). Where applicable, valid only for travel in the class and reserved seat(s) shown on the ticket(s).

Discounts

Child:

  • Children aged 5 to 15 inclusive: 50% discount.
  • Up to two children aged under 5 may travel free of charge with each fare-paying adult.



Railcard:

34% discounts are available with the following Railcards:

  • 16-25,
  • 26-30,
  • Family & Friends,
  • Senior,
  • HM Forces,
  • Disabled Persons,
  • Two Together Railcards.

Break of Journey

Outward:

Customers may not start, break and resume, or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.


Return:

Not applicable. LumoFlex are single tickets only.

Change of Journey

If you wish to change your time of travel, date of travel, or the origin or destination of your ticket, you can pay the difference between the cost of the ticket held and the cost of the ticket that is most appropriate for the journey you need to make up to the day before you are due to travel, no admin fee will be applied. In many cases, no additional fare will be payable.

Refunds

Your ticket is refundable or exchangeable up to the day before you are due to travel. If you decide not to use your ticket then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales, or travel agents) before the day of travel. You will not be required to pay an administration fee.