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Special delivery

Special Delivery Special delivery is Raileasy's preferred postal option when TOD ticket collection is not possible. Special delivery has the advantage over first class post because it guarantees the safe arrival of your Raileasy tickets. Special delivery costs £7.50 and is:

  • Guranteed before 1pm the next day
  • Covers 99% of the UK click here for details on post code coverage
  • Trackable online
  • Covered for up to £500.00
  • Available 6 days a week

Special delivery cannot be guaranteed for the following reasons:

  • Royal Mail were unable to deliver because no one was there to sign
  • The delivery address is located in the area where special delivery is not guaranteed
  • The delivery was re-directed

Please read Royal Mail's special delivery terms and conditions before booking.

To claim compensation through Royal Mail please call their customer service line on 03457 740 740 please have your special delivery tracking reference number ready. For further information about Special delivery Mail please click here.

Also in this section

Top Savings Tips

  1. 1. Book Early- Cheap train tickets are available up to 12 weeks in advance.
  2. 2. Avoid Travelling in Rush Hour-Off peak train tickets are cheaper!
  3. 3. Split Your Train Tickets- Split ticketing, where the journey is broken down into smaller sections could save you a small fortune on the cost of train travel. Try it here
  4. 4. Cheapest fare Finder-Our cheapest fare finder searches a wider time frame to locate cheaper rail tickets throughout the day.

Find a Cheaper Fare

If you book with us then find a cheaper fare becomes available for the exact same journey on Raileasy we will refund the original FREE OF CHARGE when you re-book as part of our BEST FARE GUARANTEE