AO2 Airport Advance

Advance tickets are single (one way) tickets for selected journeys available in Standard Class, offering the best available price for each journey.

Availability

Any National Rail station, train company telesales and rail appointed travel agents.

Tickets must be purchased in advance of travel, subject to availability, and are not available on the day of travel. Customers should book as far in advance as possible to get the cheapest fares.

Discounts

Discounts are available with the following Railcards: 16-25, Family & Friends, Senior, HM Forces, Disabled Persons and Two Together Railcards.

Child discounts, Senior, Family & Friends, Two Together, 16-25 , HM Forces and Disabled Persons Railcards discounts apply.

Break of Journey

Outbound:

Customers may not start, break and resume or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.


Inbound:

Not applicable. Advance are single tickets only.

Change of Journey

Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.

Changes to tickets cannot be made on board the train. If customers board a train without a reservation for that service, a new ticket(s) must be purchased.

The origin, destination and Train company or route shown on the original tickets must be the same as the new tickets required.

The difference between the price paid and the cost of the next of the next suitable fare for the journey is payable, plus a £10 administration fee per person, per single ticket for each change to a journey. If the customer(s) change to a train where a cheaper fare is available, the difference will not be refunded, but the administration charge is still applicable.

Note: This does not apply to 'Self-print' tickets as these tickets are not changeable.

Refunds

Advance Tickets are non-refundable

If the train the customer purchased a ticket for is cancelled or delayed by more than 60 minutes, special arrangements will be made to accommodate them on another service (although a seat cannot be guaranteed). If, as a result, customers decide not to travel a refund will be offered on completely unused tickets and they will not charged an administration fee.

Validity and reservation requirements

Reservations are required by this ticket type on both the outward and (where applicable) return journeys.

Outward validity summary
AS ADVERTISED
Return validity summary
INVALID