nNetwork Friends and Family fare is available off-peak for one adult for £1 and up to two children aged 5-15 for 50p each when accompanying a holder of a valid adult nTrain or nNetwork Season Ticket, for a return journey between two stations in the Network West Midlands area, as long as the stations are in the same rail zones covered by the nTrain or nNetwork Season Ticket.
All persons using this fare, including the Season Ticket holder, must travel together at all times.
Friends and Family fares are available between any two stations in the Network West Midlands area (plus Rugeley Trent Valley, Rugeley Town, Hednesford, Cannock and Landywood - only if a train Season ticket is held) on journeys covered by the Season Ticket, e.g. if Season Ticket is valid for zones 1-3 then the Friends and Family fare is also valid for journeys in zone 1-3.
Season ticket holders must possess a 1 week, 4 week, monthly Direct Debit, 13 week or 52 week nTrain or nNetwork Season Ticket.
Full details of the full range of tickets, periods of validity, zones and maps can be found on the nNetwork [Network West Midlands] website.
Availability
Staffed station ticket offices in the nNetwork area.
Not available to purchase on board the train unless travelling from an unstaffed station.
Available any day from stations in the nNetwork area.
Discounts
Children can be added to the ticket at the special rate shown above but there is no further discount on the already discounted child rate.
No discounts.
No discounts.
Break of Journey
Change of Journey
-
Refunds
For tickets purchased until 31 March 2026:
Wholly unused tickets are refunded. An administration charge is deducted.
For tickets purchased from 1 April 2026:
Refundable until 23:59 the day before the ticket becomes valid for travel.
Not refundable once the ticket has become valid for travel unless Condition 30 of the National Rail Conditions of Travel (failure of train service) applies.
In exceptional circumstances a refund may be considered on unused or part-used tickets that have become valid for travel. In such cases an application must be made to the retailer within 28 days of the expiry date of the ticket and should include the reason for non-use. Additional evidence may be requested, refunds will be on a discretionary basis, and any use made of the ticket may mean that in some circumstances no refund will be due.
Refunds are only available from the retailer that sold the tickets.
An administration fee (up to a maximum of £5 per ticket) may be applied.
Validity and reservation requirements
Reservations are not required by this ticket type, but may still be forced by a selected timetabled mandatory-reservations train service.
- Outward validity summary
- WITH SEASON
- Return validity summary
- WITH SEASON