BCP Pets Room Cleaning Charge (Caledonian Sleeper)

Supplement for travelling with up to two pets in Sleeper accommodation and for the thorough cleaning of the compartment after travel so that other guests who may be allergic to pets are not affected.

Pets can only be taken in rooms which is exclusively occupied by the same group. The cleaning charge is per room, not per pet.

Availability

Tickets can be booked direct with Caledonian Sleepers at www.sleeper.scot or by calling 0330 060 0500.

Tickets can also be purchased at most major National Rail stations.

Tickets can be booked up to 12 months in advance. Also available up until just before train departure.

Discounts

Break of Journey

Outbound:

Not applicable.


Inbound:

Not applicable.

Change of Journey

There is no charge to change the date of the cleaning fee but it must show the correct date of the journey.

Refunds

For tickets purchased before 07 June 2023

Full refunds are available up to midday the day before travel. For after midnight departures this is midday 2 days before travel. There is no admin fee.

After midday the day before departure refunds are not available.

For tickets purchased on or after 07 June 2023

Refunds are available on a sliding scale depending on when the refund is requested.

  • 7 days or more before travel - a full refund is available with no admin fee
  • Less than 7 days and before midday the day before travel (2 days before for departures between 00:01 and 04:30) a 50% refund is available
  • After midday the day before departure (2 days before for departures between 00:01 and 04:30) refunds are no longer available

Validity and reservation requirements

Reservations are not required by this ticket type, but may still be forced by a selected timetabled mandatory-reservations train service.

Outward validity summary
AS ADVERTISED
Return validity summary
AS ADVERTISED