DUS Duo Single

A single ticket for two people travelling together on the Stansted Express to or from Stansted Airport.

Availability

Available from ticket offices, travel agents, ticket vending machines and online.

Available between Stansted Airport and London Liverpool Street, Tottenham Hale or Stratford only, in both directions

Discounts

Break of Journey

Change of Journey

Unused tickets can be refunded subject to an administration fee.

Refunds

For tickets purchased until 31 March 2026:

Normal refund policy applies.

For tickets purchased from 1 April 2026:

Refundable until 23:59 the day before the ticket becomes valid for travel.

Not refundable once the ticket has become valid for travel unless Condition 30 of the National Rail Conditions of Travel (failure of train service) applies.

In exceptional circumstances a refund may be considered on unused or part-used tickets that have become valid for travel. In such cases an application must be made to the retailer within 28 days of the expiry date of the ticket and should include the reason for non-use. Additional evidence may be requested, refunds will be on a discretionary basis, and any use made of the ticket may mean that in some circumstances no refund will be due.

Refunds are only available from the retailer that sold the tickets.

An administration fee (up to a maximum of £5 per ticket) may be applied.

Validity and reservation requirements

Reservations are not required by this ticket type, but may still be forced by a selected timetabled mandatory-reservations train service.

Outward validity summary
ON DATE SHOWN
Return validity summary
INVALID