Advance purchase ticket for families
Availability
All channels
Discounts
Break of Journey
Change of Journey
- Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.Changes to tickets cannot be made on-board the train. If customers board a train without a ticket and reservation for that service, a new ticket must be purchased.The origin, destination and Train Company or route shown on the ticket(s) must remain the same.The difference between the price paid and cost of the next suitable fare for the journey is payable, plus a £10 administration fee per single ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded.Please note that where an Advance ticket has been purchased online and the ticket has either been self-printed at home or downloaded to a mobile device this may alter the rules for changing the ticket. The relevant conditions will be made clear when the ticket is bought.
Refunds
Family tickets are non-refundable
Validity and reservation requirements
Reservations are required on the outward journey only by this ticket type, but may still be forced by a selected return timetabled mandatory-reservations train service.
- Outward validity summary
- AS ADVERTISED
- Return validity summary
- INVALID