The Family Advance provides a single price for a small group of up to two adults and four children, to travel using LNR and/or WMR services only. The product is sold subject to availability, on a first-come, first-served basis.
Availability
These tickets are available at any National Rail staffed ticket office, train company telesales office, online via most train company and third party websites, selected ticket vending machines and rail appointed travel agents.
Tickets are subject to availability and valid only on the date and train service(s) shown on the ticket(s).
Discounts
Break of Journey
Outbound:Customers may not start, break and resume, or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.
Inbound:
Change of Journey
Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.
Changes to tickets cannot be made on-board the train. If customers board a train without a ticket and reservation for that service, a new ticket must be purchased.
The origin, destination and Train Company or route shown on the ticket(s) must remain the same.
The difference between the price paid and cost of the next suitable fare for the journey is payable. An administration fee of no more than £10 may be charged per ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded.
Please note: Where a Family Advance ticket has been purchased online and the ticket has either been self-printed at home or downloaded to a mobile device this may alter the rules for changing the ticket. The relevant conditions will be made clear when the ticket is bought.
Refunds
Family Advance tickets are non – refundable
Validity and reservation requirements
Reservations are required by this ticket type on both the outward and (where applicable) return journeys.
- Outward validity summary
- BOOKDTRAINONLY
- Return validity summary
- INVALID