The Advance Flex Return is a semi-flexible ticket where the outward journey is only valid on booked train(s), the return journey is flexible but must be completed on the same day of the outward journey. This product is only available on Transport for Wales services.
Availability
Any National Rail staffed ticket office, train company telesales office, online at most train company website and selected rail appointed travel agents.
Limited availability.
Discounts
Normal railcard discounts apply, with no discount for Network Railcard, Annual Gold Card holders or any other regional railcard.
Not applicable.
Break of Journey
Outbound:Customers cannot start, break and resume, or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.
Inbound:
A break of journey is permitted on the return portion of the Advance Flex Return.
Change of Journey
Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.
Changes to tickets cannot be made on-board the train. If customers board a train without a ticket and reservation for that service, a new ticket must be purchased.
The origin, destination or route shown on the ticket(s) must remain the same.
The difference between the price paid and cost of the next suitable fare for the journey is payable. An administration fee of no more than £10 may be charged per ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded.
Refunds
The Advance Flex tickets are non-refundable, but changes may be made - see above.
Validity and reservation requirements
Reservations are required on the outward journey only by this ticket type, but may still be forced by a selected return timetabled mandatory-reservations train service.
- Outward validity summary
- BOOKDTRAINONLY
- Return validity summary
- ON DATE SHOWN