Return tickets with compulsory outward reservations and no sales on the day of travel
Availability
Online and Telesales
Discounts
Break of Journey
Change of Journey
- If you wish to change your date or time of travel you can do so through your retailer up until one day before departure. Change of Train fees may apply.
- On the day of departure if you choose not to travel on your booked outward train you will need to purchase the appropriate walk-up ticket for the train on which you travel.
Refunds
For tickets purchased until 31 March 2026:
Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.
You may be required to pay an administration fee (up to a maximum of £10 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.
For tickets purchased from 1 April 2026:
Refundable until 23:59 the day before the ticket becomes valid for travel.
Not refundable once the ticket has become valid for travel unless Condition 30 of the National Rail Conditions of Travel (failure of train service) applies.
In exceptional circumstances a refund may be considered on unused or part-used tickets that have become valid for travel. In such cases an application must be made to the retailer within 28 days of the expiry date of the ticket and should include the reason for non-use. Additional evidence may be requested, refunds will be on a discretionary basis, and any use made of the ticket may mean that in some circumstances no refund will be due.
Refunds are only available from the retailer that sold the tickets.
An administration fee (up to a maximum of £5 per ticket) may be applied.
Validity and reservation requirements
Reservations are required on the outward journey only by this ticket type, but may still be forced by a selected return timetabled mandatory-reservations train service.
- Outward validity summary
- AS ADVERTISED
- Return validity summary
- AS ADVERTISED