XE5 Semi Flex Return (South Western Railway)

Semi Flex Return is a partially flexible ticket where the outward journey is only valid on booked train(s), the return journey is flexible and can be made on any day within one month of the outward journey.

Availability

Online through a website or app, at any National Rail ticket office or via telesales.

Discounts

Normal railcard discounts apply, with no discount for Network Railcard, Annual Gold Card holders or any other regional railcard.

Break of Journey

Outbound:

Customers cannot start, break and resume, or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.


Inbound:

 A break of journey is permitted on the return portion of a Semi Flex Return.

Change of Journey

Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.

Changes to tickets cannot be made on-board the train. If customers board a train without a ticket and reservation for that service, a new ticket must be purchased.

The origin, destination and Train Company or route shown on the ticket(s) must remain the same.

The difference between the price paid and cost of the next suitable fare for the journey is payable, plus a £10 administration fee per person, per ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded.

Please note that where a Semi Flex Return ticket has been purchased online and the ticket has been downloaded to a mobile device this may alter the rules for changing the ticket. The relevant conditions will be made clear when the ticket is bought.

Refunds

Semi Flex Return tickets are non-refundable, but changes may be made - see above.

Validity and reservation requirements

Reservations are required on the outward journey only by this ticket type, but may still be forced by a selected return timetabled mandatory-reservations train service.

Outward validity summary
AS ADVERTISED
Return validity summary
AS ADVERTISED