ZT5 Family Travelcard (Chiltern Railways)

An Off-Peak Family Travelcard allows a minimum of 1 Adult and 1 Child (5-15 years old inclusive) return travel to London and enjoy unlimited travel throughout London on National Rail, London Underground, DLR, London Trams, and London Bus services within Zones 1-6.

All group members must travel together at all times.

Availability

Ticket offices and travel centres, self-service ticket machines at stations, rail-appointed travel agents, online at most train company websites or through other online retailers or train company telesales offices.

Chiltern Railways Off-Peak Family Travelcards must be purchased by 23:59 the day before you wish to travel.

Discounts

Chiltern Railways Family Travelcards are sold as a package at one price for the entire group. No further discounts are available.

Chiltern Railways Family Travelcards are sold as a package at one price for the entire group. No further discounts are available.

Chiltern Railways Family Travelcards are sold as a package at one price for the entire group. No further discounts are available.

Break of Journey

Outbound:

A break of journey is permitted with an Off-Peak Family Travelcard unless otherwise indicated by a restriction shown against the ticket's Restriction Code. Within the London Fares Zones, the ticket is valid for unlimited travel.


Inbound:

A break of journey is permitted with an Off-Peak Family Travelcard unless otherwise indicated by a restriction shown against the ticket's Restriction Code. Within the London Fares Zones, the ticket is valid for unlimited travel.

Change of Journey

If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket.

Refunds

For tickets purchased until 31 March 2026:

Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

You may be required to pay an administration fee (up to a maximum of £5 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

For tickets purchased from 1 April 2026:

Refundable until 23:59 the day before the ticket becomes valid for travel.

Not refundable once the ticket has become valid for travel unless Condition 30 of the National Rail Conditions of Travel (failure of train service) applies.

In exceptional circumstances a refund may be considered on unused or part-used tickets that have become valid for travel. In such cases an application must be made to the retailer within 28 days of the expiry date of the ticket and should include the reason for non-use. Additional evidence may be requested, refunds will be on a discretionary basis, and any use made of the ticket may mean that in some circumstances no refund will be due.

Refunds are only available from the retailer that sold the tickets.

An administration fee (up to a maximum of £5 per ticket) may be applied.

Validity and reservation requirements

Reservations are not required by this ticket type, but may still be forced by a selected timetabled mandatory-reservations train service.

Outward validity summary
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Return validity summary
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